Cookie Policy for Star City Casino

Introduction to Cookies

Welcome to the Cookie Policy for starcitycasino-au.com, operated under the Star City brand and directed toward players located in Australia. This document explains how Star City Casino uses cookies and similar tracking technologies when you visit and interact with our platform.

Cookies are small data files that are automatically placed on your device, including your computer, tablet, or mobile phone, when you access a website. These files allow the website to recognise your device and store certain information about your visit. At Star City Casino AU, cookies are collected automatically as part of standard website operation. The information gathered through these technologies may include your IP address, browser type, operating system, device type, pages visited, time spent on each page, and the referring URL from which you arrived.

The primary purpose of collecting this data is to improve the overall user experience, ensure the security and integrity of the platform, and provide relevant functionality to our players. Star City is committed to handling this information responsibly and transparently, in accordance with applicable Australian privacy and data protection standards, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By continuing to use the starcitycasino-au.com website, you acknowledge and accept that cookies may be placed on your device as described in this policy. If you do not wish to accept cookies, you are encouraged to review the section on managing your cookie preferences found later in this document.

Types of Cookies We Use

Star City Casino uses a structured approach to cookies, categorising them based on their function and necessity. This helps ensure that players understand exactly what each category does and why it is used. The three primary categories employed across our platform are required cookies, functional cookies, and advertising cookies.

Required Cookies

Required cookies, sometimes referred to as strictly necessary cookies, are essential to the basic operation of the Star City Casino website. Without these cookies, certain core features of the platform would not function correctly, and your ability to navigate the site securely would be impaired.

These cookies are used to:

• Enable secure navigation across different sections of the platform
• Maintain session continuity while you move between pages
• Authenticate your identity after you log in to your account
• Protect against fraudulent activity and ensure the integrity of your session
• Allow access to secure areas of the platform, such as your account dashboard and transaction history
• Enforce applicable compliance measures, including age verification controls

Required cookies do not collect information that could be used for marketing purposes, and they are not shared with third-party advertising networks. These cookies are activated automatically when you visit the website and cannot be disabled without significantly impacting your ability to use the platform.

Functional Cookies

Functional cookies are used by Star City to enhance the usability and personalisation of your experience on the platform. While these cookies are not strictly required for the website to operate, they allow us to deliver a more tailored and efficient experience based on the choices you make during your visit.

Functional cookies assist in:

• Remembering your language preferences so that the site displays content in your selected format
• Retaining session keys that prevent you from needing to re-enter information repeatedly
• Storing your preferences for site layout, accessibility features, and notification settings
• Analysing how different users navigate through the website to identify areas for improvement
• Monitoring site performance indicators such as page load times and error rates
• Supporting account management features by recognising returning players and loading relevant preferences

The data collected by functional cookies is used internally by Star City Casino and is not used to identify individual users for advertising purposes. These cookies may be session-based, meaning they expire when you close your browser, or they may be persistent identifiers that remain on your device for a defined period.

Advertising Cookies

Advertising cookies are used by Star City Casino to measure the effectiveness of our marketing activities and to understand how players arrive at the platform. These cookies help us evaluate the performance of promotional campaigns and track player registrations that result from specific marketing channels.

Key uses of advertising cookies include:

• Tracking which marketing channels or campaigns led users to the Star City Casino AU website
• Measuring conversion rates for player registrations without collecting or sharing direct personal identification information
• Assessing the overall reach and engagement of promotional activities
• Providing aggregated reporting on campaign performance to our internal marketing team
• Supporting affiliate programme management to ensure accurate attribution of referrals

Advertising cookies do not directly identify you as an individual. The data collected is processed in an aggregated or pseudonymised format. However, where third-party service providers place these cookies, their own privacy policies will also govern the processing of that data.

Technical Segmentation of Cookies

In addition to the functional categorisation described above, Casino Star City structures its cookies into three technical groups that reflect the architectural design of the platform. This segmentation helps provide a more precise understanding of where cookies originate and how they interact with different layers of our system.

Back-End Cookies

Back-end cookies are generated and managed by the server-side infrastructure of the Star City Casino platform. These cookies are primarily responsible for session management, load balancing, and maintaining the stability of your connection to the platform. They are essential for ensuring that the website operates reliably, especially during periods of high traffic or while processing account-related requests.

Front-End Cookies

Front-end cookies are set and read by the client-side components of the platform, typically through scripts running in your browser. These cookies support the visual and interactive elements of the starcitycasino-au.com website, including user interface preferences, in-session personalisation, and real-time performance monitoring.

Third-Party Cookies

Third-party cookies are placed on your device by external service providers whose technologies are integrated into the Star City Casino platform. These providers may include analytics platforms, marketing attribution services, and security vendors. Each third party operates under its own privacy policy, and Star City takes reasonable steps to ensure that any third-party partners engaged by the platform adhere to appropriate data protection standards.

Third-Party Service Providers

Star City Casino works with a range of external partners to support the technical, analytical, and marketing functions of the platform. These third-party service providers may set their own cookies on your device when you visit starcitycasino-au.com.

Third-party cookies may be used to:

• Collect anonymised or aggregated data on user behaviour across the website
• Measure the performance of marketing campaigns and track the source of new player registrations
• Provide fraud detection and security services that protect the platform and its users
• Support content delivery networks that improve site loading times and availability

While Star City Casino AU endeavours to partner only with reputable providers who maintain high standards of privacy and data protection, we recommend that users review the privacy and cookie policies of any third-party services they encounter. The placement of third-party cookies is subject to the consent and preferences settings you manage within your browser or through any consent management tools available on the platform.

How to Control and Manage Cookies

As a user of the Star City Casino website, you have the ability to control how cookies are stored and managed on your device. Most modern web browsers offer settings that allow you to view, block, or delete cookies at any time.

To manage your cookie preferences through your browser, you may take the following steps depending on your browser of choice:

• Navigate to the settings or preferences menu of your browser
• Locate the privacy or security section
• Choose to block all cookies, block only third-party cookies, or clear existing cookies from your device
• Save your updated preferences before closing the settings menu

It is important to be aware that disabling or deleting certain cookies, particularly required cookies, may affect your ability to use the full range of features available on starcitycasino-au.com. For example, blocking required cookies may prevent you from logging in to your account or completing transactions securely.

If you choose to delete cookies after having previously accepted them, your preferences may be reset, and certain personalisation features may no longer function as expected on your next visit.

External Resources for Cookie Management

Star City recognises that some players may wish to seek additional guidance on managing cookies within their specific browser environment. The following browser platforms provide official support documentation that can assist you in adjusting your cookie settings:

• Google Chrome: Support documentation is available through the Chrome Help Centre
• Mozilla Firefox: Guidance is provided through the Firefox Support website
• Apple Safari: Instructions are available via the Apple Support pages
• Microsoft Edge: Cookie management guidance can be found through the Microsoft Support portal

For players using mobile devices, similar settings are typically accessible through the browser application’s built-in preferences menu.

Contact and Further Information

If you have any questions or concerns about how Star City Casino uses cookies, or if you wish to request further information about the data collected through tracking technologies on our platform, you are welcome to contact our support team directly.

You can reach us by email at [email protected]. Our team is committed to responding to privacy-related enquiries in a timely and thorough manner, consistent with our obligations under Australian privacy and data protection law.

This Cookie Policy may be updated periodically to reflect changes in the technologies we use, the partners we work with, or the legal requirements applicable to the Star City Casino AU platform. We encourage you to review this page regularly to stay informed about how we manage cookies and your associated data.